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Understand your monthly membership

Know what you commit to, when to order, and what happens if you miss a month.

Product Points and Member pricing

U.S. Members commit to purchasing at least 35 Product Points each calendar month in exchange for Member pricing and benefits. Each product displays a price and a separate Product Point value. Thirty-five points does not mean $35; your total depends on the products you select.

Your membership agreement explains fees and account terms. Check your own enrollment details and renewal information for the amount that applies to you.

When is my order due?

The Wellness Store’s U.S. ordering FAQ lists midnight Mountain Time on the last day of the month. If the month ends on Sunday, the deadline is the preceding Saturday. Mailed orders must arrive by the applicable deadline.

Our team recommendation: finish your order a few days early. That leaves time to resolve a payment or checkout problem.

What if I forget?

If your monthly Product Point commitment is not met, The Wellness Store processes your selected backup order and charges your account. A smaller order below your commitment can still lead to a backup order. It is a real paid order—not a reminder.

The backup order may arrive during the following month, because The Wellness Store reviews the previous month’s shopping first.

Set up a reminder and check your order history

In My Account, look for Set Up Reminder. To confirm that an order was placed, open View Order History and review your purchase receipt. An unfinished cart does not meet your commitment.

Official reference: The Wellness Store’s current instructions. Reviewed October 6, 2026.

Need a hand? Contact the person who invited you here, or call The Wellness Store Customer Service at 208-534-3000.
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